Airtel suffers brief Outage

Image credit: Deccan Chronicle

Airtel’s broadband and mobile services were down for a brief period today. The users in India reportedly faced issues with connectivity in multiple regions. The popular telecom operator is one of the largest in India.

Many users have reported on Twitter that not just Airtel’s mobile internet service, but the Airtel Thanks app, and Airtel broadband services had also stopped working.

A similar outage was observed by Reliance Jio users earlier this month and all Jio users in the Mumbai circle faced a complete outage that lasted for hours, according to a media report.

Affected regions reportedly included all of suburban Mumbai as well as regions of Thane including Kalyan and Dombivli. Many Jio users on Twitter reported that they were unable to make any cellular calls with their Jio numbers. Meanwhile, those with non-Jio numbers were also reportedly unable to patch a call to those with Jio numbers.

Airtel acknowledged the outage and a tweet from the telecom provider said that services are back as normal in all affected regions.

“Our internet services had a brief disruption and we deeply regret the inconvenience this may have caused you. Everything is back as normal now, as our teams keep working to deliver a seamless experience to our customers,” said Airtel in a post on Twitter.

The report further added that DownDetector had reported that the outage affected many major cities in India including Delhi, Mumbai, Bengaluru, Hyderabad, Ahmedabad, Jaipur, Kolkata and many more. However, the issue was apparently not affecting all users as some continued to be able to use calling and data services without any problems.

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