GoDaddy has revealed that nearly 1.2 million of its WordPress customers’ sensitive information has been compromised.
In a blog post, GoDaddy’s Chief Information Security Officer (CISO) Demetrius Comes said that they’ve discovered unauthorised access to its managed WordPress servers, a Business Insider report added.
“Up to 1.2 million active and inactive Managed WordPress customers had their email address and customer number exposed. The exposure of email addresses presents a risk of phishing attacks. On November 17, the company discovered unauthorised third-party access to our Managed WordPress hosting environment.” said Comes.
“We identified suspicious activity in our Managed WordPress hosting environment and immediately began an investigation with the help of an IT forensics firm and contacted law enforcement. Using a compromised password, an unauthorised third party accessed the provisioning system in our legacy code base for Managed WordPress,” the company explained.
The report further added that GoDaddy has warned users that this exposure can put users at greater risk of phishing attacks.
The investigation is ongoing, but “we have determined that, beginning on September 6, 2021, the unauthorised third party used the vulnerability to gain access to the following customer information”, the company informed.
The original WordPress Admin password that was set at the time of provisioning was also exposed.
“If those credentials were still in use, we reset those passwords. For active customers, sFTP and database usernames and passwords were exposed. We reset both passwords,” said GoDaddy.
“We are sincerely sorry for this incident and the concern it causes for our customers. We will learn from this incident and are already taking steps to strengthen our provisioning system with additional layers of protection,” said Comes.